Employee Referral

Customer Service Consultants in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged. • High school diploma or GED • Demonstrated ability to perform at a high level, to support our high volume of inbound calls • Excellent verbal and written communication skills; proficient reading skills required • Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred • Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required • Prior customer service experience preferred All your information will be kept confidential according to EEO guidelines. Sutherland is a global leader in business and digital transformation. Over the last 38 years, we have partnered with some of the most respected and future-forward companies to drive revenue growth, boost operational efficiency, and enable innovative business models.