Senior Account Executive, SMB Outbound

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: As PayPal continues its mission to revolutionize commerce, we’re looking for a driven Senior Account Executive, SMB Outbound to join our Small and Medium Business Sales team in Berlin. Small businesses are the engine of local economies everywhere, and PayPal’s SMB team helps them compete on a bigger stage. In this role, you’ll own the end-to-end acquisition of higher-value SMB prospects with multiple stakeholders and longer decision cycles, including new-logo and winback opportunities generated through direct, partner and AI-supported channels. You’ll manage these multi-stage sales cycles, shape tailored solutions and commercial offers, and bring together the right internal teams to convert opportunities into sustainable merchant relationships. It’s a role for someone who wants real ownership, from the first qualification and discovery conversation through negotiation, closing and a successful handover to Account Management. Job Description: Essential Responsibilities: • Collaborate internally to influence process quality and efficiency. • Determine appropriate actions and consider alternative solutions. • Acquire, manage, and expand relationships with small and medium-sized merchants. • Use analytical skills and judgment to recommend best solutions. • Influence through defined processes and procedures. Minimum Qualifications: • 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience. Additional Responsibilities & Preferred Qualifications : What You’ll Do In this role, you’ll take ownership of a pipeline of direct, partner-sourced and AI-supported opportunities, combining consultative selling, data-driven prioritisation and strong cross-functional execution. In practice, you’ll: • Lead higher-value acquisition opportunities from qualification and discovery through negotiation and close. • Assess and prioritise prospects using expected transaction margin, conversion potential and merchant readiness. • Develop tailored commercial propositions and coordinate the right internal teams to address merchant needs and remove barriers to closing. • Use AI-powered tools and commercial data to identify opportunities, sharpen your approach and progress deals effectively. • Maintain accurate pipeline and forecast reporting, surface risks early and keep next actions moving with discipline. • Support less experienced Account Executives by sharing effective practices, and ensure a complete handover of newly acquired merchants to the Account Representative team. What We’re Looking For To succeed in this role, you’ll combine a strong new-business mindset with sound commercial judgement and the ability to navigate multi-stage sales cycles while keeping the merchant at the centre of your decisions. • A track record of owning and closing higher-value new-business opportunities from discovery through commercial agreement. • Quantifiable examples of delivering against acquisition, revenue or transaction-margin targets. • The ability to assess value and probability, focus your time on the strongest opportunities and adapt your approach as new information emerges. • Strong pipeline and forecasting discipline, with the ability to manage next actions and surface commercial risks early. • A credible internal collaborator and practical mentor who can mobilise partners, improve sales execution and help raise team capability. • Experience in partner-sourced, channel-led or similarly complex acquisition environments would be valuable. What You’ll Bring • 5+ years of relevant experience , or an equivalent combination of experience, education and training. • Professional fluency in German , enabling you to build strong merchant relationships and lead effective c