SRE Engineer

Employment Type Permanent Closing Date 13 Nov 2026 11:59pm Job Title SRE Engineer Job Summary Job Description What You'll Do: • Provide SRE leadership across Telstra Inventory platforms (TNI, Cramer-LI and TPD), ensuring reliable, resilient and efficient production services. • Lead multi-location engineering and operations teams, setting priorities, support coverage and effective ways of working. • Drive service reliability and continuous improvement, reducing customer-impacting incidents, improving recovery and strengthening resilience. • Lead complex incident troubleshooting and response, including blameless post-incident reviews and permanent remediation of recurring issues. • Partner with business, architecture, engineering, DevOps and operations teams to manage priorities, risks and dependencies. • Identify and drive automation opportunities across operational tasks, reporting, remediation and support processes to reduce manual effort. • Improve observability through dashboards, alerts and telemetry using logs, metrics and traces. • Strengthen change and release management through operational readiness assessments, deployment support and rollback planning. • Maintain runbooks and operational documentation, and drive knowledge transfer to reduce SME dependency and improve team self-sufficiency. • Define and mature the DevOps/SRE operating model, including ownership, escalation, workload management and sustainable support coverage. • Standardise operational practices, tooling and reporting across environments. • Support capacity planning, environment readiness and operational risk management. • Champion a proactive and measurable reliability culture, with a focus on sustainable workloads and continuous improvement. About You: • Minimum 5 years’ experience as an SRE Engineer, ideally supporting complex, business-critical production environments. • Extensive Telstra Inventory domain knowledge, specifically TNI, Cramer-LI and TPD. • Proven experience leading multi-location engineering and/or operations teams. • Demonstrated experience managing critical production environments and driving service reliability and improvement initiatives. • Strong experience in production incident management, root-cause analysis and problem management. • Demonstrated experience with SRE/DevOps practices, including automation, observability, operational readiness and continuous improvement. • Strong stakeholder management experience across business, architecture, engineering, DevOps and operations.