IT Engagement Associate

Love bringing people together, creating great content, and turning ideas into engaging experiences? As a Technology Engagement Associate, you will help bring our Technology culture to life through communications, events, learning programs, and engagement initiatives. You will work alongside leaders and teams to strengthen connections, spark collaboration, and create a positive employee experience! Position Responsibilities: Communications & Engagement • Create engaging, employee-friendly communications across Microsoft Teams, SharePoint, email, and other internal channels. • Bring stories and strategies to life through presentations, newsletters, announcements, leadership messages, and employee updates. • Translate complex technology initiatives into clear, accessible content that helps employees understand what’s happening and why it matters. • Help celebrate achievements, recognize employees, and build awareness of key strategic and transformation initiatives. Event Planning & Coordination • Help bring Technology events to life, including town halls, leadership forums, workshops, learning sessions, and employee events. • Coordinate event logistics from start to finish, including scheduling, invitations, registrations, materials, and follow-up. • Support leadership engagement activities and create well-organized, positive experiences for employees and attendees. SharePoint & Digital Content Management • Keep SharePoint sites, communication pages, and collaboration spaces current, organized, and engaging. • Manage digital content and resources so employees can easily find the information they need. • Monitor engagement and identify opportunities to improve the employee digital experience. AI, Innovation & Learning Support • Help employees explore and adopt AI and emerging workplace technologies through awareness and learning initiatives. • Create practical learning content, quick guides, and communications that make technology easier to understand and use. • Research emerging tools and trends and identify opportunities to enhance the employee experience. • Support innovation initiatives such as hackathons, showcases, and idea-sharing programs that encourage curiosity and collaboration. Administrative & Organizational Support • Help keep the team connected and organized by maintaining distribution lists, mailing groups, and engagement records. • Support onboarding and day-to-day team coordination. • Provide administrative support that helps engagement initiatives and the broader Technology organization run smoothly. Required Qualifications: • Bachelors Degree or equivalent combination of education and experience. • 0–3 years of experience in communications, employee engagement, marketing, event planning, business administration, technology, or a related field. • Strong written and verbal communication skills, with the ability to communicate clearly with employees and leaders at all levels. • Excellent organization, attention to detail, and the ability to coordinate multiple priorities. • Proficiency with Microsoft 365 tools, including Office, Teams, and SharePoint is strongly preferred. • A collaborative, proactive approach and enthusiasm for working with people in a fast-moving environment. Preferred Qualifications: • Experience maintaining SharePoint sites or creating digital content. • Familiarity with generative AI tools such as Microsoft Copilot, ChatGPT, or similar technologies. • Experience developing presentations, visual content, or internal communications. • Exposure to employee events, engagement programs, or learning initiatives. • An interest in technology, innovation, and how IT organizations support the business. • Familiarity with generative AI tools such as Microsoft Copilot, ChatGPT, or similar technologies. • Experience creating presentations, visual content, or internal communications materials. • Knowledge of event planning or employee engagement programs. • Basic understanding of technology organizations or IT functions. When you join our team: • We’ll empower you to learn and grow the career you want. • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. • As part of our global team, we’ll support you in shaping the future you want to see. #LI-Hybrid #LI-JH The role being advertised is an existing vacancy. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html . Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com . Referenced Salary Location Boston, Massachus