Senior Advanced Services Engineer (Support Integration Architect) - Oracle Health

In this role, the Senior Advanced Services Engineer will: • Take ownership of the Oracle Health Millennium production application environment, ensuring application stability, reliability, and operational excellence. • Manage complex customer relationships, collaborating with key stakeholders and influencing decisions to achieve successful technical and business outcomes. • Develop and oversee the execution of customer domain strategies, including incident management, change control, and continuous improvement initiatives. • Lead the investigation, troubleshooting, and resolution of complex production incidents, working closely with engineering, support, and cross-functional teams. • Proactively identify, assess, and mitigate application, integration, and operational risks, serving as a senior technical escalation point. • Provide technical leadership and domain expertise to internal teams and customer stakeholders, driving improvements in solution performance, integration, and stability.