Senior Manager, Data Center Support Services

Oversees Data Center Operations across multiple data centers, managing and integrating team performance, operations metrics, and capacity analysis into the broader business line strategy. Directs multiple teams in supporting escalated technical issues, crisis management, and root cause analysis, while standardizing processes and maintaining an accurate knowledge base. Leads new region builds and expansion activities, acting as a senior liaison with project and engineering teams to manage timelines, capacity, and ensure adherence to world-class standards. Guides teams responsible for installations, repairs, inventory, and logistics, enforces standards for component replacements and upgrades, recommends significant purchases, and implements advanced maintenance strategies to optimize data center efficiency and stability.