Creative Producer Lead

You Are: The Senior Manager, Creative Production is a senior leadership role within our Internal Creative Agency, sitting at the intersection of hands-on delivery and team leadership. Accountable for the quality, consistency, and operational performance of our North America and Latin America PMO function, this region covers approximately 50% of the agency's total project volume. This is a role for a highly experienced creative production leader who personally leads some of the agency's most complex and highest-visibility programmes, while managing and developing a team of Creative Producers and stewarding the tools, processes, and coaching infrastructure for the broader PMO. You are as credible in the work as you are in building the systems around it. The Work: Regional Leadership & Strategy • Set the standard for creative production quality across North America and Latin America—building capacity, driving accountability, and representing the PM function at a senior level. • Develop and maintain regional operational strategies that align to the global agency model while reflecting the realities of the NA and Latam markets. • Serve as a trusted production partner and senior escalation point for ECDs and CDs based in the region—someone they turn to when the stakes are highest. • Represent the regional PM team in global planning cycles, headcount conversations, and cross-functional agency forums. • Build and model a culture of creative ambition, production rigour, and psychological safety across the team. Portfolio & Delivery Oversight • Hold visibility and ownership over ~50% of the agency's total project portfolio—ensuring the regional pipeline is resourced, scoped, and delivered to the highest standard. • Establish and maintain clear processes for project intake, scoping, resourcing, and risk escalation across the region. • Partner with Finance and Operations to manage regional budgets, forecasting, and spend governance. • Lead quality review checkpoints across major regional programmes—protecting creative intent while driving delivery confidence. • Identify systemic bottlenecks and solve for them at a structural level, not just case by case. Team Leadership & Development • Directly manage a team of Creative Producers across the NA and Latam markets—accountable for their performance, growth, and day-to-day wellbeing. • Set clear expectations, create space for your team to do their best work, and coach them through the moments that matter most. • Lead hiring and onboarding for your direct team, partnering with Talent to build for depth and diversity. • Champion professional development within the production function, identifying growth paths and creating stretch opportunities for your team. Creative Production & Craft • Personally lead some of the agency's highest-visibility and most complex programmes—this is a producing role as much as a leadership one. • Serve as the senior creative production voice in programme reviews, concept development, and executive-level alignment—ensuring feasibility and creative fidelity are never at odds. • Build and steward vendor and partner ecosystems across NA and Latam, owning sourcing strategy for experiential, live, and physical production at scale. PMO Tools, Process & Coaching • Own the tools and process framework for the full PMO—setting standards, driving adoption, and ensuring the team operates from a consistent, high-quality foundation. • Lead ongoing evaluation and evolution of production systems and workflows (including platforms such as Adobe Workfront), identifying improvements and championing change across the team. • Serve as a coach and production mentor across the broader PMO—not just your direct team—sharing craft, raising standards, and helping producers at all levels grow their capabilities. • Develop and maintain onboarding materials, playbooks, and best practice documentation that make the PMO more consistent, scalable, and resilient. Cross-Functional & Global Collaboration • Partner closely with global Creative Production leadership, regional Creative Directors, Strategy, and Client teams to ensure regional PM work integrates seamlessly with broader agency goals. • Contribute to global process innovation—bringing regional learnings and best practices back into agency-wide systems and ways of working. • Support global initiatives, tool rollouts, and capability programmes as a regional champion and feedback conduit. Here's what you need: • Minimum of 10 years of creative production experience, including experience leading complex creative production programs and managing teams. Bonus points if : • Deep expertise in experiential, live events, and physical brand activations, with a portfolio that includes high-stakes, high-visibility programmes. • Proven ability to directly manage and develop Creative Producers, with a track record of building capable, motivated teams. • A systems thinker who has owned or significantly shaped PMO tools, processes, and ways of working—and who knows how to bring a team along through change. • Outstanding relationship-building skills—you are as credible in the work as you are in the room with ECDs and senior stakeholders. • Operational rigour paired with genuine creative sensibility—you protect the work and the team in equal measure. • Experience managing significant production budgets and driving financial discipline without compromising creative ambition. • Fluency in production tools and platforms (e.g., Adobe Workfront) and comfort leading teams through adoption of new workflows and AI-assisted practices. • An entrepreneurial mindset: you build systems, grow people, and find opportunity in complexity. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensati