Director, Subject Matter Expert –Acquiring

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Subject Matter Expert –Acquiring DIRECTOR, SUBJECT MATTER EXPERT – ACQUIRING ROLE DESCRIPTION Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Advisors & Consulting Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client’s overall strategy, performance, and operations. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard Title And Summary Director, Subject Matter Expert – Acquiring, Advisors & Consulting Services Within Services, our Acquiring & Acceptance practice partners closely with acquirers, banks, processors, payment facilitators, ISVs, orchestration platforms, fintechs, and merchants to design and scale the next generation of payment acceptance across Latin America and the Caribbean. We are looking for passionate and talented acquiring professionals who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team. As a Senior Managing Consultant and Acquiring subject matter expert, you will be a trusted client business advisor who scopes, leads, and advises on acquiring-focused client engagements across a range of financial institutions, acquirers, payment facilitators, ISVs, fintechs, and merchants. As the subject matter expert, you will partner with the Business Development and Product teams to develop and pitch engagements that leverage Mastercard data and consulting knowledge in acquiring, and you will lead engagement teams to best-in-class insights and project deliverables that drive commercial success for our clients. This role is deliberately weighed toward the commercial side of acquiring. You will be the go-to authority on how acquirers, banks, and payment players grow and monetize their merchant business – spanning go-to-market and distribution strategy, pricing and interchange optimization, merchant acquisition, onboarding and activation, usage and engagement, and retention and loyalty across the merchant lifecycle. You will help clients design value propositions, segment and target merchants (with particular focus on MSMEs and financial inclusion), improve portfolio profitability, and build commercial playbooks that turn acceptance into sustained revenue. Deep technical processing and chargeback/disputes expertise is available elsewhere on the team; here, your differentiator is a commercial acumen and market-facing strategy. Roles and Responsibilities Client Impact • Steer and provide content leadership on complex acquiring engagements across a range of clients and problem statements, from go-to-market and merchant acquisition strategy to pricing, activation, usage, and retention • Direct the development of commercial strategies and programs for regional and global clients by leveraging data and technology solutions to unlock client value across the merchant lifecycle • Own senior client relationships from mid-level to C-suite to drive commercial success and grow the acquiring portfolio • Serve as a trusted client business advisor and generate enthusiasm for the Mastercard team and our recommendations • Act as the acquiring subject matter expert, providing specialist sales support, product refinement, and market-facing points of view on distribution, pricing, and merchant growth Team Collaboration & Culture • Guide the team through complex problem solving to business-focused solutions and recommendations that drive client value • Motivate the project delivery team to produce superior quality deliverables, and create a collaborative and inclusive environment for all levels • Own relationships with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build th