Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. The Product Delivery Manager coordinates cross-functional delivery across the Data & Analytics portfolio, managing plans, dependencies, risks, and readiness to drive adoption and measurable business value. The role also supports transition to a new agentic delivery framework through clearer accountability, stronger governance, and improved ways of working. As a Product Delivery Manager in Data and Analytics team, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. The Product Delivery Manager advances strategic product and transformation initiatives within the Data & Analytics (D&A) product portfolio, translating business priorities into actionable delivery plans, sustained adoption, and measurable outcomes. The role partners with Product, Technology, and business stakeholders to coordinate discovery, execution, implementation, and value realization. The D&A product portfolio provides shared data platforms, trusted and reusable data products, and analytics, artificial intelligence (AI), and machine learning capabilities supporting Consumer & Community Banking (CCB). Covering data publishing, discovery, access, governance, and consumption, the portfolio helps business teams make faster, better-informed decisions, improve productivity, and deliver customer and operational outcomes. Its capabilities enable self-service analytics, AI-ready data, and scalable AI-powered experiences across CCB. As a central point of coordination across teams, the Product Delivery Manager removes delivery barriers, manages dependencies, tracks progress, supports adoption, and gives leaders a clear view of portfolio health, risks, decisions, and outcomes. The role also supports transformation to a modern product operating model utilizing new agentic delivery frameworks. Job responsibilities • Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination • Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements • Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners • Lead cross-functional coordination of strategic initiatives from intake and discovery through implementation and transition to sustainable operations. Translate business objectives, prioritized intents, and user needs into delivery plans with clear outcomes, milestones, owners, dependencies, and success measures. • Coordinate discovery, solution design, delivery planning, and cross-functional decisions across product teams. Manage timelines, risks, issues, dependencies, trade-offs, and blockers; escalate decisions as needed to protect delivery outcomes. Provide concise, executive-ready updates on progress, delivery confidence, business impact, and required actions. Maintain an integrated view of demand, delivery status, capacity constraints, dependencies, risks, and product and program health. • Support quarterly and annual planning, roadmap reviews, prioritization, and portfolio governance activities. Establish operating rhythms, decision forums, controls, and reporting practices that strengthen transparency and accountability. Define and monitor delivery health indicators, outcome measures, and early warning signals to enable timely intervention. Promote consistent use of delivery processes, standards, and tools across products and portfolios. Support the design, implementation, and scaling of the new product operating model, including pod-based teams, intent-driven planning, and product-centric delivery. Partner with Product, Technology, and business leaders to put new roles, responsibilities, governance, and ways of working into practice. Help teams understand, adopt, and sustain operating model changes. • Identify gaps in organizational structures, processes, roles, measurement, and tools that hinder delivery, and lead practical improvements. Develop reusable playbooks, frameworks, templates, and best practices to support consistent execution across products, pods, and portfolios. Measure operating model adoption and effectiveness, and use insights to refine practices and improve execution maturity. • Partner with Product Managers, Product Owners, Product Delivery, Technology PM's and business stakeholders to drive adoption of delivered capabilities and new ways of working. Develop and execute adoption plans covering implementation readiness, stakeholder engagement, communications, training, enablement, and change impacts. Track usage, adoption indicators, stakeholder feedback, and adoption barriers; coordinate corrective actions when outcomes are at risk. • Establish feedback loops that inform product, process, and operating model improvements. Measure and communicate adoption, business outcomes, and value realization following delivery. Support transition to business-as-usual ownership to sustain adoption and benefits beyond implementation. Lead opportunities to simplify processes, reduce manual effort, and remove barriers across the product development lifecycle. • Use automation, AI-enabled capabilities, workflow tools, and analytics to improve delivery efficiency, data quality, and visibility for leaders. Promote data-driven decision-making, experimentation, learning, and continuous improvement acros
Skills: product delivery data platforms artificial intelligence machine learning performance reporting change management cross-functional coordination solution design prioritization stakeholder engagement