Make a real impact on the firm’s growth and resilience by driving high-profile regulatory change. Join a collaborative Bengaluru-based team that values innovative thinkers who challenge the status quo. Lead complex, cross-functional programs that strengthen global financial crime compliance outcomes. Job Summary As a Program / Project Manager - Vice President within/as a part of Financial Crime Global Governance, Policy and Transformation Team , you will lead cross-functional regulatory change programs within the First Line of Defence (1LOD) KYC department. You will drive end-to-end delivery from strategic planning through execution, stakeholder management, and transparent reporting. You will ensure programs remain robust, effective, and aligned with global regulatory expectations across AML/KYC and broader financial crime compliance. Job Responsibilities • Lead the development and execution of regulatory programs/projects by defining scope, objectives, and deliverables with senior leadership. • Drive end-to-end program management across planning, execution, and delivery of milestones. • Partner with senior stakeholders across Compliance, Technology, Operations, and Business Units to enable seamless delivery. • Coordinate cross-functional workstreams to manage dependencies and ensure outcomes across multiple lines of business. • Identify program risks and assess impacts against regulatory requirements and risk appetite. • Mitigate risks by designing and implementing effective controls and monitoring approaches. • Maintain a robust governance framework with clear roles, responsibilities, and decision-making processes. • Report program progress, risks, and KPI performance clearly and regularly to senior management and governance committees. • Manage budget, resources, and timelines by securing capacity and tracking expenditures against approved funding. • Influence cross-functional teams without direct authority to resolve issues and drive decisions. • Lead and develop junior project managers responsible for implementing global programs locally. Required qualifications, capabilities and skills • Demonstrate strong program and project management capability across complex, multi-workstream initiatives. • Apply significant financial services experience across AML/KYC, financial crime, or regulatory compliance initiatives. • Navigate the regulatory landscape with solid experience delivering within regulated expectations. • Lead teams and influence senior stakeholders within a complex, multinational organization. • Communicate clearly in English, both verbally and in writing, with strong stakeholder management and negotiation skills. • Analyze problems pragmatically, balancing risk considerations with business objectives. • Influence and align cross-functional teams effectively without direct authority. Preferred qualifications, capabilities and skills • Bring experience working in a 1LOD environment supporting KYC delivery and change. • Demonstrate experience operating in a regulated, policy-driven, or government environment. • Identify AI-enabled transformational opportunities across business processes and operating models. • Assess emerging technologies to drive practical, compliant change within KYC/financial crime programs. • Coach junior project managers across locations to support consistent implementation of global programs. • Contribute experience delivering complex, multi-stakeholder programs in global organizations. • Demonstrated ability to identify opportunities for AI and automation integration within operational workflows, including experience evaluating, implementing, or governing AI-driven solutions to achieve scalable process improvements and strategic objectives.
Skills: strategic planning stakeholder management program management project management financial services regulatory compliance english negotiation