Customer Service Agents
Sutherland
· New Cairo City, Cairo Governorate, Egypt
Open
Full Time
Posted 2026-05-20
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• Answering customer questions and providing support
• Resolving issues in a calm, professional, and friendly way
• Communicating clearly and confidently over the phone
• Working closely with your team to deliver great service
• Fresh graduates & dropouts are welcome!
• Good communication and customer service skills
• A positive attitude and willingness to learn
• Strong listening and problem-solving skills
• Comfortable working as part of a team
• Fluent English is a MUST (B2/C1 level)
• Ability to work night & overnight shifts
Sutherland specializes in leveraging artificial intelligence, automation, cloud engineering, and advanced analytics to help global brands achieve success. Known for its leadership in digital engineering services, Sutherland powers business transformation and innovation through market-leading technologies and process excellence.
Skills:
communication
customer service
problem-solving
english
artificial intelligence
advanced analytics