Are you passionate about technology, problem-solving, and making a meaningful impact? Join Oracle Health as a Support Engineer and help support the technology that connects healthcare systems and enables efficient patient care. As part of our Interoperability & Integration Support team, you will work with Oracle Health Millennium, an electronic health record (EHR) platform, investigating technical issues, troubleshooting system integrations, and supporting healthcare customers worldwide. This opportunity is ideal for early-career professionals looking to build their expertise in SQL, application support, and healthcare technology. What You'll Do • Investigate and troubleshoot technical issues related to healthcare applications and system integrations. • Use SQL queries, application logs, and troubleshooting tools to analyze and resolve issues. • Support incident management activities, ensuring issues are properly tracked, documented, and resolved. • Collaborate with technical teams to investigate complex problems and identify solutions. • Communicate with customers, providing clear updates and guidance throughout the support process. • Learn and apply new technologies, tools, and troubleshooting techniques in a production environment. • Contribute to knowledge sharing and continuous improvement of support processes. Working Arrangements: • Schedule: Primarily 2:00 PM - 11:00 PM EET. • Support coverage: Participation in an on-call rotation may be required. Why Join Oracle Health? • Meaningful impact: Work with technology that supports healthcare organizations and patient care. • Technical growth: Develop practical skills in SQL, troubleshooting, enterprise applications, and system integrations. • Continuous learning: Build your expertise through hands-on experience, collaboration, and knowledge sharing. • Global exposure: Collaborate with international teams and support customers across different regions. • Career development: Gain valuable experience in a specialized and evolving area of healthcare technology.
Skills: problem-solving oracle patient care troubleshooting sql incident management continuous improvement collaboration career development