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Villa Operations Supervisor
Location: Bingin / Uluwatu, Bali
Position: Full-time
We are looking for a hands-on Villa Operations Supervisor to manage the daily operations of 14 luxury private villas in Bingin.
This is an active onsite role . You will supervise the housekeeping team, communicate with guests and make sure every villa is clean, well maintained and guest-ready.
Main Responsibilities
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Manage the daily operations of 14 villas (11 x 1 bedroom and 3 x 2 bedroom)
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Coordinate and supervise the housekeeping team + poolattendent and daily schedule
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Personally check villa quality before every guest arrival
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Monitor and respond to Airbnb / Guesty messages and guest requests
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Coordinate check-ins, check-outs and special guest requests
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Assist guests and make sure problems and requests are fully resolved
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Identify maintenance issues and coordinate technicians/handymen
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Check pool, garden, linen, amenities and villa supplies
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Make sure Bali Bliss Villa SOPs and quality standards are followed
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Provide Management with a short daily operational update
Skills:
villa operations
team supervision
housekeeping management
guest communication
quality assurance
airbnb management
guesty usage
check-in coordination
maintenance coordination
sop implementation
problem resolution
inventory management