Sr Director, Head of Products & Solutions, Singapore & Brunei

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description What a Senior Director, Head of Products & Solutions, Singapore & Brunei does at Visa: The Senior Director, Head of Products & Solutions, Singapore & Brunei is the market's senior Product leader, accountable for shaping and executing the Singapore product strategy across consumer payments, digital commerce and emerging payment experiences. The role combines market strategy, portfolio leadership, client advisory, commercialization and people leadership to grow Visa's core business, expand product penetration and position Visa for future payment flows. Working closely with the Singapore Country Manager, Account Executives and regional Product teams, the role translates client, customer and ecosystem needs into a focused market portfolio and a clear pipeline of propositions, product enhancements and go-to-market priorities. The role acts as the senior Product point of contact for clients and ecosystem stakeholders, connecting business and technical leaders to move from strategy through solution design, launch and scaled adoption. The role has four focus areas: • Market and Portfolio Strategy: Set the Singapore product vision and priorities across card and non-card payments, balancing near-term commercial delivery with longer-term market and technology shifts. • Client-Led Commercialization: Partner with clients to identify growth opportunities, shape differentiated propositions and accelerate adoption, activation, engagement and payment volume. • Innovation and Ecosystem Leadership: Advance digital, data-led and emerging payment capabilities, including stablecoin-enabled payment flows and agentic commerce, by connecting customer needs, market signals, Visa platforms and ecosystem partners. • Enterprise and Talent Leadership: Mobilize cross-functional teams around common outcomes, build a high-performing Product organization and strengthen the market's product capability and leadership pipeline. The position requires a structured and programmatic approach to product strategy, portfolio choices, commercialization and execution. The Product team works closely with Sales, Marketing, Risk, Finance, Consulting & Analytics, Client Services, Government Engagement, Technology and regional and global Product teams to deliver initiatives that are strategic, technically complex and cross-functional in nature. Key responsibilities include: • Own and communicate the Singapore product strategy, translating enterprise and regional priorities into locally relevant portfolio choices, investment priorities and measurable outcomes. • Lead the development, delivery and activation of consumer payment strategies across card and non-card payment experiences, including digital commerce, stablecoin-enabled payment flows, agentic commerce and other emerging payment models. • Deliver agreed Product business outcomes, including revenue contribution, credentials, payment volume, transaction volume, product penetration, customer satisfaction and disciplined management of operating expenses. • Continuously assess the client, customer, competitive, regulatory and technology landscape to identify new growth opportunities and recommend differentiated market responses. • Partner with financial institution clients and other go-to-market partners to diagnose portfolio opportunities, design or refresh propositions and successfully launch and scale Visa offerings. • Build and manage a prioritized pipeline of product enhancements, acceleration plans and new initiatives, with clear business cases, sequencing, ownership, success measures and value realization. • Lead end-to-end solution design with Visa subject matter experts, connecting client business leaders, product teams and technical leaders to advance implementation and adoption. • Act as the senior Product advisor to clients on innovation, consumer and digital payments, stablecoins, agentic commerce, commerce trends and major market developments; represent Visa in relevant industry engagements and executive forums. • Shape portfolio priorities across organizations and redirect resources toward higher-value opportunities, balancing short-term delivery, strategic advantage, risk, cost and operational complexity. • Use customer, industry and data insights to influence strategic choices, anticipate future needs and establish a culture of evidence-based decision-Challenge entrenched assumptions and operating models, sponsor bold but disciplined experimentation and mobilize cross-functional support behind transformation and change. • Develop scalable AI-enabled ways of working and lead responsible adoption of AI, data and automation to improve Product productivity, decision quality and speed to market. • Build strong alignment across local, regional and global stakeholders, putting enterprise success ahead of local optimization and creating clarity on decisions, dependencies and accountabilities. • Lead, coach and develop the Singapore Product team, building organizational capability, sponsoring high-potential talent, strengthening succession and creating meaningful career pathways. Why this is important to Visa: Singapore is a sophisticated, highly connected payments market and an important base for financial institutions, commerce platforms and regional decision-making. The Senior Director, Head of Product, Singapore ensures Visa remains central to how clients grow their portfoli