People Legal-Employment Law Case Manager

The application window is expected to close on: 11/05/2026 Meet the Team Join Cisco’s Case Management and Compliance (CMC) team within our global People Legal (Employment Law) organization. We serve as trusted, strategic, and creative legal partners to Cisco’s People & Communities (HR) organization and business leadership across the enterprise. Our team takes pride in pragmatically navigating complex employment issues, managing risk, and championing a culture that consistently ranks as one of the world’s Best Places to Work. In this role, you will be a vital case strategist and investigator, partnering directly with Americas employment counsel, Employee Relations consultants, P&C leaders, and outside counsel to protect Cisco's interests and uphold our workplace values. Your Impact As a People Legal (Employment Law) Case Manager, you will lead the end-to-end investigation, strategy, and defense response for single-plaintiff employment disputes across the Americas. • Agency Charge & Pre-Litigation Defense: Independently manage and drive the response to federal, state, and local administrative agency charges (EEOC, California CRD, and state equivalents), attorney demand letters, and arbitration demands. • Fact Investigation & Witness Interviews: Conduct rigorous, objective internal investigations, interview key witnesses and managers, gather relevant electronic and personnel records, and synthesize complex factual timelines. • Substantive Legal Drafting: Author compelling, high-quality agency position statements, mediation briefs, demand letter responses, and dispute summaries that accurately reflect the facts and align with Cisco’s legal philosophy and defense strategy. • Corporate Representative & Dispute Resolution: Prepare for and serve as Cisco’s corporate representative at administrative agency fact-finding conferences, mediations, arbitrations, and depositions as needed. • Discovery & Litigation Hold Governance: Oversee employment litigation discovery processes, coordinate with eDiscovery specialists to implement and monitor legal holds, and ensure data preservation compliance. • Proactive Risk Mitigation & Cross-Functional Coaching: Identify recurring workplace trends from case data and partner with People & Communities (HR) to refine internal policies and mitigate systemic risk across the business. • Modern Legal Tech & AI Adoption: Leverage cutting-edge legal technology and AI-powered tools to accelerate investigative research, document review, and case workflow management. • Statutory Compliance & EEO Reporting: Partner with internal stakeholders and external compliance partners to manage, review, and ensure the timely submission of annual statutory filings across the Americas, including federal EEO-1 reports, VEVRAA/VETS-4212 filings, and evolving state pay data reporting requirements (e.g., California CRD). Minimum Qualifications • Bachelor’s degree (B.A./B.S.) from an accredited institution. • 7+ years of dedicated experience in substantive employment law, complex Employee Relations investigations, or legal case management. • Agency & Charge Experience: Proven track record of independently managing, investigating, and drafting responses to EEOC or state agency discrimination and retaliation charges. • Communication & Drafting: Exceptional written and verbal communication skills with the ability to distill complex fact patterns into clear, persuasive executive summaries and legal responses. Preferred Qualifications • Advanced Degree: Juris Doctor (J.D.) from an accredited law school. • Industry Background: Experience working within the technology sector or a high-growth, matrixed global enterprise. • Mediation & ADR: Direct experience participating in or representing companies during formal mediation, settlement negotiations, or arbitration hearings. • AI & Digital Fluency: Practical experience leveraging AI-powered legal tools and workflow automation to enhance research depth, writing quality, and operational speed. • Cross-Functional Influence: Demonstrated success partnering effectively with HR Business Partners, corporate counsel, and business executives to navigate sensitive employee matters. • Compliance & Statutory Reporting Experience: Demonstrated experience managing or supporting federal and state employment compliance reporting, such as EEO-1 filings, VEVRAA (VETS-4212), other federal compliance filings, and state-mandated reporting (e.g., California pay data). Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $137,500.00 to $174,100.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location durin