Lead Software Engineer - Salesforce- Business Banking
Jpmc
· Plano, TX, United States
Open
Full Time
Posted 2026-11-13
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We are seeking a senior, hands-on Salesforce engineer who can design and deliver secure solutions while coaching and influencing across teams. You will own end-to-end technical execution (design through production support), support architectural evaluations with internal and external partners, and help modernize platforms through automation, optimization, and capabilities including AI/LLM and Agentforce .
Key Responsibilities
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Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
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Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
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Design, develop, and troubleshoot software solutions; break down complex technical problems using practical, effective approaches.
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Build secure, production-grade code; review, debug, and improve code written by others.
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Identify recurring issues and implement elimination/automation strategies to improve the operational stability of applications and systems.
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Participate in evaluation sessions with external vendors, startups, and internal teams to assess architectural designs, technical credentials, and fit within the enterprise information architecture.
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Contribute to communities of practice to drive awareness and adoption of emerging technologies across software engineering.
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Contribute to a team culture rooted in diversity, equity, inclusion, and respect.
Required Qualifications (Must Have)
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Demonstrated experience leading effective use of approved AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security.
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Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices.
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Senior-level engineering experience with demonstrated coaching/mentorship, while remaining hands-on.
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5+ years of Salesforce development experience , including deep expertise in:
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Agentforce and AI/LLM-related capabilities/use cases
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Apex
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Lightning Web Components (LWC)
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Triggers, Flows
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Sales Cloud, Service Cloud, Financial Services Cloud (FSC)
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REST APIs, web callouts/integrations
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Strong communication skills and executive presence; able to explain technical details clearly, including how systems work end-to-end and why design decisions were made.
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Proven experience handling large data volumes, performance tuning, and platform/application optimizations.
Preferred Qualifications (Nice to Have)
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Financial services industry experience.
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Experience building or integrating cloud-native applications.
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AWS experience.
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Java experience.
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Familiarity with Jira, Bitbucket, and source control/version control systems.
What Success Looks Like
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Releases delivered reliably with measurable improvements in stability and performance.
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Strong design decisions, effective code reviews, and active coaching that raises team capability.
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Scalable Salesforce solutions aligned to enterprise architecture and integration standards.
Skills:
salesforce
coaching
llm
code quality
code review
automated testing
software development
information architecture
software engineering
troubleshooting