Data Retention and Deletion
Last updated: 11 November 2026 · Part of the Privacy Policy
We keep personal data only for as long as it is useful to you or the law requires it. The times below are enforced by automatic clean-up jobs that run every day, not just written down.
1. Deleting your account
- Go to Settings → Delete account. You can download your data first from Settings → Data export.
- Your account is scheduled for deletion in 30 days. During that time you can change your mind and cancel the deletion from the same page.
- After 30 days, we permanently erase your account and everything linked to it: your profile, resumes and their files, facts, preferences, saved answers, hiring-site logins, job inbox, applications and their screenshots, notifications and usage history. Any paid subscription is cancelled, and your customer record at Stripe is deleted.
- A check then confirms that nothing is left. We keep only a record that an account with that ID was deleted, and when. It contains no name or email address.
- Your data leaves our backups as they expire: within 60 days after deletion at the most (see the table). Backups are used only to recover from a disaster. If we ever restore one, we delete the accounts that had been deleted again before the service goes back online.
Information already sent to employers with your approval is held by those employers under their own policies. To have it removed, contact the employer.
2. How long we keep each kind of data
| Data | Kept for |
|---|---|
| Account, profile, resumes, confirmed facts, job preferences, saved answers | Until you delete them, or your account |
| Applications, what was sent, and the proof screenshots | Until you delete your account. This is your record of what was sent in your name. |
| Hiring-site logins (encrypted) | Until you remove them, or delete your account |
| Job inbox: security codes and links | 7 days |
| Job inbox: sender, subject and date | 90 days |
| Usage events (features used) | 12 months |
| Records of AI requests (the task, the AI's answer, and timing) | 90 days |
| Notifications you have read | 90 days |
| Failed sign-in attempts | 30 days |
| Sign-in sessions (IP address, browser) | While the session is active; 30 days after it ends |
| Queued emails and background tasks | 7 days |
| Error reports stored by Pamposhun | 90 days after the error was last seen |
| Record of emails we sent you (masked address, subject, sent or failed) | 30 days |
| Error reports at Sentry | Up to 90 days |
| Analytics at PostHog (only with cookie consent) | Up to 1 year |
| Server logs on our server (Amazon Web Services, Singapore) | Until the server's log space is full; the oldest entries are then deleted first |
| Database backups in cloud storage (Singapore) | 14 days |
| Backup copy on the founder's computer (India), for disaster recovery | 60 days |
| Which Terms and Privacy versions you agreed to, and when | Until you delete your account |
| Payment records and invoices (once paid plans open) | As long as Indian tax law requires: up to 8 years, even after account deletion |
| Emails you send to support | Up to 2 years after your issue is closed |
3. Inactive accounts
We do not delete inactive accounts automatically today, because your resume and application history may be useful to you later. You can delete your account at any time. If we introduce automatic deletion of inactive accounts, we will update this page and email you at least 48 hours before anything is deleted.
4. Deleting smaller things
- A resume: Resume page → Delete.
- A fact or a saved answer: remove it from your profile or answers page.
- A hiring-site login: remove it on the Accounts page.
- Analytics: choose Essential only in the Cookie Policy. To have analytics already collected erased, email us.
Anything else: email privacy@pamposhun.com and we will act within 30 days.
Questions? Email privacy@pamposhun.com. This page is written in plain English on purpose; if anything is unclear, ask us and we will explain.